TERMS & CONDITIONS

Last Updated: September 29, 2026

Please read these Terms & Conditions carefully. They contain important information concerning your rights and responsibilities when booking or participating in an It’s Deeper Than Travel experience.

These Terms & Conditions (“Terms”) are entered into between Immersion Excursion LLC, doing business as It’s Deeper Than Travel (“IDTT,” “we,” “us,” or “our”) and each individual who books, purchases, registers for, or participates in an IDTT trip, tour, program, activity, or other travel experience (“Experience”).

By submitting a booking or deposit, making a payment, electronically accepting these Terms, or participating in an Experience, you acknowledge that you have read and agree to these Terms and the policies expressly incorporated into them.

1. POLICIES THAT APPLY TO YOUR BOOKING

These Terms should be read together with:

IDTT's Cancellation & Refund Policy
IDTT's Privacy Policy
The booking page, itinerary, payment schedule, inclusions, exclusions, and other trip-specific terms disclosed for your Experience
Any additional waivers, releases, consents, or requirements applicable to a particular Experience or activity

Together, these documents govern your booking and participation.

If a trip-specific term expressly differs from a general term in these Terms, the trip-specific term will control for that Experience. Otherwise, these Terms apply.

2. ELIGIBILITY & MINORS

Travelers must be 13 years of age or older at the time of departure to participate in an IDTT Experience.

IDTT does not accept travelers under 13 years of age.

Any traveler under 18 must travel with, and remain under the supervision and responsibility of, their parent or legal guardian or another adult expressly authorized in accordance with applicable requirements.

A parent or legal guardian must accept these Terms and complete any required documentation on behalf of a minor.

The responsible adult is responsible for determining and obtaining all documentation required for the minor's travel, which may include passports, visas, birth certificates, custody documentation, notarized consent from a non-traveling parent or guardian, or other documentation required by governments, airlines, accommodations, or other providers.

3. BOOKING & PAYMENT

Your booking is subject to the price, deposit, payment schedule, and final payment deadline disclosed for your Experience.

Your initial deposit is non-refundable.

If you enroll in a payment plan, you authorize the applicable payment platform or processor to process payments according to the schedule and authorization you establish through that platform.

You are responsible for monitoring your payment schedule and ensuring that your payment information remains current.

If a required payment is more than 10 days late, IDTT may cancel your reservation. The applicable Cancellation & Refund Policy will apply based on the date the reservation is canceled.

All outstanding balances must be paid by the final payment deadline for your Experience. IDTT may deny participation to a traveler whose required balance remains unpaid.

Third-party booking or payment platforms may charge their own processing or service fees. Those fees are governed by the applicable provider's terms and are not controlled by IDTT.

4. CANCELLATIONS & REFUNDS

IDTT's Cancellation & Refund Policy is incorporated into these Terms by reference.

Unless trip-specific terms expressly provide otherwise:

More than 120 days before departure: Your initial deposit is non-refundable. You will receive a refund of 80% of all other payments made to IDTT as of the date IDTT receives your written cancellation. The remaining 20% of those payments is non-refundable.

120 days or fewer before departure: All payments made to IDTT are non-refundable.

Cancellation requests must be submitted in writing to the cancellation email designated by IDTT. Cancellation is effective when IDTT receives the written request.

The complete Cancellation & Refund Policy contains additional terms concerning payment default, traveler requirements, unused services, conduct-related removal, transfers, credits, travel insurance, and other cancellation circumstances.

5. NO TRANSFERS OR FUTURE CREDITS

If you voluntarily cancel your booking, your payments may not be transferred to another traveler or another IDTT Experience and may not be converted into a future-trip credit unless IDTT expressly agrees otherwise in writing.

You may not independently sell, assign, or transfer your reservation to another person.

Any authorized change remains subject to supplier restrictions, availability, price differences, administrative costs, and other expenses associated with the change.

6. TRAVEL INSURANCE IS REQUIRED

All IDTT travelers are required to obtain travel insurance and provide proof of coverage before departure.

You are responsible for selecting a policy appropriate for your circumstances and understanding its coverage, exclusions, deadlines, and claim requirements.

IDTT strongly encourages travelers to consider coverage for matters such as:

Trip cancellation and interruption
Emergency medical treatment
Emergency evacuation and repatriation
Travel delays
Lost, delayed, or damaged baggage
Other risks appropriate to your destination and circumstances

IDTT does not act as your insurer and does not determine whether an event is covered or whether a claim will be approved.

You are responsible for costs not covered by your insurance.

Failure to obtain required insurance may result in your inability to participate, and IDTT's Cancellation & Refund Policy will apply.

7. PASSPORTS, VISAS & ENTRY REQUIREMENTS

You are solely responsible for determining and satisfying the requirements applicable to your citizenship, residency, destination, transit points, and individual circumstances.

These may include:

Valid passport
Visa or travel authorization
Passport-validity requirements
Vaccinations or health documentation
Customs or immigration requirements
Proof of onward or return travel
Documentation for minors
Other governmental or carrier requirements

Any information IDTT provides regarding entry requirements is provided as a convenience and may change.

You are responsible for verifying current requirements with the appropriate government, embassy, consulate, airline, or other authoritative source.

If you are denied boarding or entry, or cannot participate because you failed to satisfy an applicable requirement, IDTT's Cancellation & Refund Policy applies.

8. REQUIRED TRAVELER INFORMATION & COMMUNICATIONS

IDTT may require information or documentation necessary to plan and operate your Experience, including passport information, flight details, emergency contacts, insurance documentation, dietary requirements, accessibility needs, rooming information, traveler photographs for identification, or other trip-related information.

You agree to provide requested information accurately and by applicable deadlines and to notify IDTT promptly if information changes.

You are responsible for monitoring the email address and other communication channels associated with your booking, including spam or junk folders.

Failure to provide required information by the stated deadline may affect IDTT's ability to provide services and may result in additional costs or inability to participate.

Necessary booking, payment, safety, and trip communications are operational communications and are separate from optional marketing communications, as described in IDTT's Privacy Policy.

9. AIRFARE & TRAVEL OUTSIDE THE EXPERIENCE

Unless expressly identified as included, airfare is not included in your Experience.

You are responsible for booking transportation that allows you to meet IDTT's designated arrival and departure requirements.

IDTT is not responsible for the cost of independently booked airfare, accommodations, transportation, meals, activities, or other arrangements outside the services expressly included in your Experience.

If a delayed, canceled, missed, or changed flight affects your ability to join the Experience, you are responsible for the costs of reaching the group or making alternative arrangements.

10. ACCOMMODATIONS & OCCUPANCY

Accommodation arrangements and occupancy for each Experience will be disclosed on the applicable booking page or trip materials.

Unless expressly stated otherwise, IDTT pricing and accommodations are based on the occupancy selected or specified for that Experience.

Room configurations, amenities, views, bedding, and other accommodation characteristics may differ by destination and property.

Travelers are responsible for personal purchases, minibar charges, damages, incidentals, room-service charges, or other accommodation expenses not expressly included by IDTT.

11. WHAT IS & IS NOT INCLUDED

The applicable booking page, itinerary, or trip materials identify the services included in your Experience.

Unless expressly included, travelers are responsible for expenses such as airfare, travel insurance, passport and visa expenses, personal purchases, excess baggage, optional activities, alcoholic beverages, gratuities, independently arranged transportation, additional meals, pre- or post-trip accommodations, and other personal expenses.

Services or purchases arranged independently by you are not part of your IDTT Experience.

12. ITINERARY CHANGES & SUBSTITUTIONS

Travel requires flexibility.

IDTT designs Experiences intentionally, but itineraries may change because of local conditions, availability, weather, transportation, supplier issues, safety concerns, governmental action, cultural events, operational needs, or other circumstances.

IDTT may reasonably modify the order, timing, location, accommodation, transportation, activity, guide, facilitator, restaurant, or other component of an Experience.

Where reasonably possible, IDTT will seek to provide an appropriate alternative when a material component becomes unavailable.

A reasonable itinerary modification or substitution does not, by itself, constitute cancellation of the Experience or entitle a traveler to a refund.

13. CANCELLATION, POSTPONEMENT OR MATERIAL CHANGE BY IDTT

IDTT may cancel, postpone, reschedule, or materially modify an Experience when reasonably necessary because of safety concerns, insufficient enrollment, supplier failure, operational circumstances, Force Majeure, or other circumstances affecting IDTT's ability to deliver the Experience.

If IDTT Cancels for Reasons Within IDTT's Reasonable Control

If IDTT cancels an entire Experience before departure for reasons within IDTT's reasonable control, IDTT may offer, as appropriate:

A refund of payments made to IDTT for the canceled Experience;
A comparable replacement Experience or rescheduled departure accepted by the traveler; or
Another mutually agreed resolution.

Any refund will be limited to amounts paid directly to IDTT. IDTT is not responsible for independently purchased airfare, accommodations, insurance, visas, transportation, or other expenses.

If an Experience Is Affected by Circumstances Beyond IDTT's Reasonable Control

The Force Majeure provisions below will apply.

A postponement, rescheduling, itinerary modification, or substitution is not necessarily a cancellation.

14. FORCE MAJEURE

IDTT will not be considered in breach of these Terms for delay, modification, interruption, postponement, rescheduling, or inability to perform caused by circumstances beyond IDTT's reasonable control.

These circumstances may include, without limitation:

Severe weather or natural disasters
Fire, flood, earthquake, hurricane, or other natural events
Epidemic, pandemic, quarantine, or public-health emergency
War, armed conflict, terrorism, or civil unrest
Government actions, restrictions, advisories, or border closures
Strikes or labor disruptions
Transportation disruptions
Infrastructure failures
Supplier closures or failures caused by circumstances beyond IDTT's reasonable control
Other events that materially affect safe or feasible travel

If Force Majeure materially affects an Experience, IDTT may modify, postpone, reschedule, interrupt, or cancel all or part of the Experience.

IDTT will make reasonable efforts to recover refundable amounts from affected suppliers where practicable. Any refund or credit IDTT is able to provide may be reduced by amounts already paid or committed to suppliers that IDTT cannot reasonably recover and by services already provided.

IDTT is not responsible for independently purchased airfare, accommodations, insurance, visas, transportation, or other costs resulting from Force Majeure.

Travel insurance is particularly important for these circumstances.

15. INDEPENDENT TRAVEL PROVIDERS

IDTT designs and coordinates Experiences using independent third-party providers that may include hotels, transportation companies, restaurants, guides, tour operators, facilitators, activity providers, venues, photographers, and other local partners (“Travel Providers”).

These Travel Providers are independent businesses and are not IDTT employees.

IDTT selects and coordinates providers as part of delivering the Experience, but IDTT does not control every act or omission of an independent Travel Provider.

To the fullest extent permitted by applicable law, IDTT is not responsible for injury, loss, damage, delay, cancellation, service interruption, or other harm caused by the independent acts or omissions of a Travel Provider or another third party outside IDTT's reasonable control.

Nothing in these Terms eliminates responsibility that cannot lawfully be excluded.

16. OPTIONAL & INDEPENDENT ACTIVITIES

During free time or outside the official itinerary, travelers may independently visit restaurants, nightlife, attractions, excursions, events, transportation providers, or other activities.

Unless IDTT expressly identifies an activity as part of the included Experience, the activity is independent of IDTT.

Any recommendation or assistance from an IDTT team member concerning an independent activity is provided as a convenience and does not make that activity part of the IDTT Experience.

You are responsible for evaluating and accepting the risks and costs associated with independent activities.

17. HEALTH, ACCESSIBILITY & TRAVEL READINESS

You are responsible for determining whether an Experience and its activities are appropriate for your individual circumstances.

International travel may involve walking, uneven terrain, stairs, heat, humidity, altitude, boats, long drives, unfamiliar foods, limited accessibility infrastructure, or other physical and environmental conditions.

If you have dietary, mobility, accessibility, allergy, or other needs that may affect your participation, you should notify IDTT as early as possible so we can determine what reasonable arrangements may be available.

IDTT will make reasonable efforts to support disclosed needs but cannot guarantee that every destination, supplier, property, vehicle, or activity can provide the same accessibility standards available in your home country.

You remain responsible for personal medications, medical equipment, mobility aids, and personal assistance you require unless IDTT expressly agrees otherwise.

18. MEDICAL CARE & EMERGENCIES

Medical facilities, response times, accessibility, and standards of care may differ significantly between destinations.

You are responsible for all medical, evacuation, transportation, hospitalization, medication, and related expenses incurred during travel.

If you become unable to make decisions during an emergency and immediate action reasonably appears necessary to protect your health or safety, you authorize IDTT and its on-ground representatives to contact emergency services, medical providers, your emergency contact, insurer, or other appropriate parties and to assist in arranging emergency care or transportation on your behalf.

IDTT does not provide medical advice or medical services and cannot guarantee the availability, quality, or outcome of medical treatment.

This emergency authorization does not make IDTT financially responsible for the resulting services.

19. ASSUMPTION OF TRAVEL RISKS

Travel involves inherent risks that cannot be completely eliminated.

Depending on the Experience, these may include transportation accidents, illness, foodborne illness, environmental conditions, wildlife, water activities, uneven terrain, crime, political or civil conditions, limited medical resources, delays, and risks associated with activities offered by third-party providers.

By participating, you acknowledge the ordinary and reasonably foreseeable risks associated with international and group travel and voluntarily choose to participate.

You remain responsible for exercising reasonable judgment, following safety instructions, complying with applicable laws, and determining whether to participate in any particular activity.

Nothing in these Terms waives rights or liability that cannot lawfully be waived.

20. TRAVELER CONDUCT & COMMUNITY STANDARDS

IDTT Experiences are designed around culture, connection, curiosity, reflection, service, and respect.

Travelers must:

Follow applicable laws and reasonable safety instructions;
Treat fellow travelers, IDTT personnel, local communities, Travel Providers, hosts, and partners respectfully;
Refrain from harassment, threats, violence, discrimination, unwanted sexual conduct, or abusive behavior;
Avoid conduct that materially disrupts the Experience or compromises the safety or well-being of others;
Respect cultural sites, communities, customs, property, and local expectations; and
Comply with reasonable instructions from IDTT and its on-ground representatives concerning trip operations and safety.

IDTT may deny participation in an activity or remove a traveler from an Experience when IDTT reasonably determines that the traveler's conduct creates a safety concern, legal risk, material disruption, or significant risk to another person's well-being.

A traveler removed for conduct is responsible for resulting costs, including alternative accommodations or transportation, and is not entitled to a refund for unused portions of the Experience.

21. ALCOHOL & ILLEGAL ACTIVITY

Travelers are expected to consume alcohol responsibly.

Possession, purchase, transportation, or use of illegal drugs or participation in illegal activity is prohibited.

Travelers are responsible for understanding and complying with local laws, which may differ substantially from the laws of their home jurisdiction.

IDTT may remove a traveler from an activity or Experience when illegal activity, intoxication, or substance use creates a safety concern, legal risk, or material disruption.

22. UNUSED SERVICES, LATE ARRIVAL & EARLY DEPARTURE

No refunds or credits are provided for:

No-shows;
Late arrivals;
Early departures;
Missed activities;
Voluntarily declining an included activity;
Unused accommodations;
Unused meals;
Unused transportation; or
Other included services a traveler chooses or is unable to use.

This provision is subject to applicable law and IDTT's Cancellation & Refund Policy.

23. TRAVELER-REQUESTED CHANGES

Requests to change a booking, accommodation arrangement, traveler information, dates, or other confirmed arrangements must be submitted to IDTT in writing.

IDTT is not required to approve a requested change.

Approved changes may be subject to availability, supplier restrictions, price differences, administrative expenses, or other costs, all of which are the traveler's responsibility.

Travelers should not independently modify arrangements IDTT has contracted as part of the Experience without coordinating with IDTT.

24. PHOTOGRAPHY, VIDEO & MEDIA

Photography, video, and audio may be captured during IDTT Experiences. By booking or participating in an Experience, you authorize IDTT and those working on its behalf to capture and use your name, image, likeness, voice, photographs, video, audio, and any testimonials or statements you voluntarily provide for Experience documentation and recaps, IDTT's website and social media, portfolio and case studies, presentations, marketing and promotional materials, and promotion of IDTT's work. IDTT's Media Consent & Release provides the complete terms governing the capture and use of this Media and is incorporated into these Terms by reference.

Other travelers may independently take photographs or videos during travel. IDTT does not control personal content independently created or published by other travelers, although travelers are expected to respect reasonable requests concerning privacy.

Nothing in these Terms prevents a traveler from providing an honest review or opinion concerning IDTT or an Experience.

25. PERSONAL PROPERTY & BAGGAGE

You are responsible for your passport, money, luggage, electronics, valuables, medications, travel documents, and other personal property.

IDTT is not responsible for lost, stolen, delayed, confiscated, or damaged personal property except to the extent directly caused by IDTT and for which liability cannot lawfully be excluded.

Airlines, hotels, transportation providers, insurers, and other providers may have separate baggage and property policies.

26. DAMAGE & ADDITIONAL EXPENSES

You are responsible for damage you cause to accommodations, vehicles, venues, equipment, or other property.

You are also responsible for personal charges and expenses you incur that are not included in the Experience.

If IDTT is required to pay a Travel Provider or other party because of a charge or damage attributable to you, you agree to reimburse IDTT for the amount reasonably incurred, subject to applicable law and supporting documentation.

27. PRICING, PROMOTIONS & DISCOUNTS

Prices may vary between Experiences, booking periods, promotions, partnership arrangements, or other offers.

A promotion or price reduction offered after you book does not automatically apply retroactively to an existing booking unless expressly stated.

The price and payment terms accepted when you book govern your reservation.

28. CHARGEBACKS & PAYMENT DISPUTES

If you believe a charge is incorrect, IDTT encourages you to contact us promptly so we can investigate and attempt to resolve the issue.

Nothing in these Terms eliminates any dispute or chargeback right you may have under applicable law or your payment provider's rules.

However, initiating a payment dispute or chargeback based on information you know to be materially false, or for the purpose of circumventing cancellation or refund terms you validly accepted, may constitute a breach of these Terms.

IDTT may provide booking records, transaction records, accepted policies, communications, and other relevant documentation to payment processors or financial institutions when responding to a payment dispute.

29. PRIVACY & PERSONAL INFORMATION

IDTT collects and processes personal information as described in its Privacy Policy, which is incorporated into these Terms by reference.

Travel sometimes requires IDTT to share limited traveler information with Travel Providers, organizational partners, emergency personnel, technology providers, or other parties when reasonably necessary to administer or safely deliver an Experience.

Please review IDTT's Privacy Policy for additional information concerning collection, use, sharing, storage, marketing communications, traveler information, and privacy rights.

30. COMPLAINTS & CONCERNS

If a problem occurs during an Experience, please notify an IDTT representative or designated on-ground representative as soon as reasonably possible so we have an opportunity to address it while the Experience is underway.

After the Experience, complaints or requests concerning IDTT's performance should be submitted in writing to hello@itsdeeeperthantravel.com with sufficient information for IDTT to investigate.

Nothing in this section shortens or eliminates a legal right or deadline that cannot lawfully be modified by agreement.

31. LIMITATION OF LIABILITY

To the fullest extent permitted by applicable law, IDTT will not be liable for indirect, incidental, special, exemplary, punitive, or consequential damages arising from an Experience or these Terms.

To the fullest extent permitted by applicable law, IDTT's aggregate liability arising from a particular Experience will not exceed the amount the affected traveler actually paid directly to IDTT for that Experience.

These limitations do not apply to liability that cannot lawfully be excluded or limited.

32. INDEMNIFICATION

To the fullest extent permitted by applicable law, you agree to indemnify and hold harmless Immersion Excursion LLC d/b/a It’s Deeper Than Travel and its officers, employees, contractors, and agents from third-party claims, losses, or reasonable expenses arising from:

Your unlawful conduct;
Your negligent or intentional misconduct;
Your material violation of these Terms; or
Damage or injury you cause to another person or property.

This provision does not require you to indemnify IDTT for IDTT's own conduct to the extent prohibited by applicable law.

33. ELECTRONIC AGREEMENT & COMMUNICATIONS

You agree that electronic acceptance, electronic signatures, booking confirmations, and electronic records may be used in connection with your booking.

You are responsible for maintaining a valid email address and reviewing communications concerning your Experience.

Electronic acceptance of these Terms has the same effect as acceptance in writing to the extent permitted by applicable law.

34. CHANGES TO THESE TERMS

IDTT may update these Terms from time to time.

Changes posted after you make a confirmed booking will not retroactively alter the material financial terms of that booking unless required by law or expressly agreed to by you.

Operational or legally required updates may apply as appropriate.

The version applicable to your booking will be made available to you or identifiable by its effective date.

35. GOVERNING LAW & DISPUTE RESOLUTION

These Terms and any dispute arising out of or relating to them will be governed by the laws of the Commonwealth of Pennsylvania, without regard to conflict-of-law principles, except where applicable consumer law requires otherwise.

Before commencing formal proceedings, you and IDTT agree to make a reasonable good-faith effort to resolve the dispute directly.

Nothing in these Terms prevents either party from seeking relief in a court of competent jurisdiction where such rights cannot lawfully be restricted.

36. SEVERABILITY

If any provision of these Terms is determined to be invalid or unenforceable, that provision will be limited or removed only to the extent necessary, and the remaining provisions will continue in effect.

37. NO WAIVER

IDTT's failure to enforce a provision of these Terms on one occasion does not waive its right to enforce that provision or another provision later.

38. ENTIRE AGREEMENT & ORDER OF PRECEDENCE

These Terms, together with IDTT's Privacy Policy, Cancellation & Refund Policy, applicable booking page and trip-specific terms, and any separate waiver or consent expressly applicable to your Experience, constitute the agreement governing your booking.

If provisions conflict, the following order will generally apply:

A separately signed trip-specific agreement or waiver with language expressly addressing the issue;
Trip-specific terms disclosed and accepted for the Experience;
These Terms & Conditions;
The Cancellation & Refund Policy for cancellation and refund matters; and
The Media and Consent Release and Privacy Policy for privacy and personal-data matters.

Nothing in this section overrides rights that cannot lawfully be waived.

39. CONTACT US

Questions regarding these Terms may be directed to:

Immersion Excursion LLC
d/b/a It’s Deeper Than Travel
Email: hello@itsdeeperthantravel.com

By booking or participating in an IDTT Experience, you acknowledge that you have read and agree to these Terms & Conditions and the policies incorporated into them.