PRIVACY POLICY

Last Updated: September 29, 2026

Immersion Excursion LLC, doing business as It’s Deeper Than Travel (“IDTT,” “we,” “us,” or “our”) respects your privacy and is committed to being transparent about how we collect, use, share, and protect your personal information.

This Privacy Policy applies when you visit our websites, inquire about or purchase our services, complete a form or survey, register for or participate in an IDTT travel experience, communicate with us, or otherwise interact with IDTT online or offline (collectively, our “Services”).

This Privacy Policy does not govern third-party websites, applications, payment platforms, or services that IDTT does not own or control. Those services are governed by their own privacy policies.

By using our Services or voluntarily providing information to us, you acknowledge the practices described in this Privacy Policy.

1. INFORMATION WE COLLECT

The information we collect depends on how you interact with IDTT.

Information You Provide

We may collect information you voluntarily provide, including:

Name
Email address
Telephone number
Mailing address
Date of birth or age, where needed
Emergency contact information
Survey and questionnaire responses
Trip interests and preferences
Rooming preferences
Dietary requirements
Accessibility needs
Travel preferences
Communications you send to IDTT
Testimonials, reviews, photographs, or other content you voluntarily provide

Traveler and Trip Information

When you register for or participate in an IDTT experience, we may collect additional information necessary to plan and operate your trip, including:

Passport and travel-document information where required
Flight and transportation information
Arrival and departure details
Accommodation and rooming information
Emergency contact information
Dietary, accessibility, mobility, allergy, or other information needed to support your participation
Visa or entry-related information
Travel insurance information where applicable
Trip selections, add-ons, and activity preferences
Other information reasonably necessary to coordinate your travel experience

Please provide only information that is relevant and necessary for IDTT to support your travel experience.

Payment Information

Payments may be processed through third-party payment or travel platforms, including WeTravel or other payment processors used by IDTT.

IDTT may receive information concerning your booking, payment status, transaction, refund, or payment plan. Payment processors may separately collect financial information such as credit or debit card information or banking information.

Financial information collected directly by a third-party processor is governed by that provider's privacy policy and security practices.

Information Collected Automatically

When you visit our websites, certain information may be collected automatically through cookies, analytics tools, server logs, pixels, or similar technologies.

This may include:

IP address
Browser and device type
Operating system
Pages viewed
Referring website
Date and time of visits
General location information
Website interactions and usage patterns

We use this information to operate and improve our websites, understand how visitors engage with IDTT, maintain security, and improve our Services.

Social Media and Third-Party Platforms

If you interact with IDTT through social media or another third-party platform, we may receive information you make available through that platform in accordance with your privacy settings and the platform's policies.

2. HOW WE USE YOUR INFORMATION

We may use personal information to:

Respond to inquiries and communicate with you
Create and manage bookings and traveler records
Process registrations, payments, payment plans, cancellations, and refunds
Design, coordinate, and deliver travel experiences
Arrange accommodations, transportation, activities, meals, guides, and other trip services
Support traveler safety, accessibility, and reasonable travel needs
Communicate trip information, deadlines, itinerary updates, and preparation requirements
Coordinate with organizational partners when you are participating in a partner-sponsored or group experience
Provide customer and traveler support
Conduct surveys and request feedback
Improve our trips, products, Services, and websites
Maintain business and transaction records
Prevent fraud, misuse, or security incidents
Comply with applicable legal obligations
Protect the rights, safety, and interests of IDTT, our travelers, partners, and others
Send marketing or promotional communications where permitted by law and consistent with your communication preferences

We may also use aggregated or de-identified information for business analysis, trip planning, research, and service improvement.

3. HOW WE SHARE INFORMATION

IDTT does not sell your personal information.

We may share personal information when reasonably necessary to operate our business or deliver your travel experience.

Travel and Experience Partners

Travel requires coordination among multiple providers. Depending on your trip, we may share necessary information with:

Hotels and accommodations
Transportation providers
Tour operators
Guides and facilitators
Restaurants and culinary partners
Experience providers
On-ground or destination partners
Travel support providers
Other vendors necessary to deliver your itinerary

We share only information reasonably necessary for the provider to perform the applicable service.

For example, a hotel may need a traveler's name and rooming information, while an on-ground transportation team may need a traveler's name, flight number, arrival time, and information necessary to identify or assist the traveler.

Organizational and Group Partners

Some IDTT experiences are created with universities, professional organizations, membership organizations, community groups, companies, or other partners.

Where appropriate, we may share limited information with the organization sponsoring or coordinating your group for purposes such as enrollment, trip administration, participation status, or fulfillment of the organization's responsibilities.

We do not provide organizations unrestricted access to traveler personal information merely because they are an IDTT partner.

Technology and Service Providers

IDTT uses third-party technology and service providers to operate our business and deliver our Services. These may include:

WeTravel for travel registration, booking, payment processing, and traveler administration
Wix and Squarespace for website hosting and website-related services
Google Workspace and Google Drive for business communications, document management, collaboration, and storage of operational information
MailerLite for email communications and marketing
Other professional, analytics, technology, or operational service providers reasonably necessary to run our business

These providers may process information on our behalf or collect information directly through their platforms. Their handling of information is also subject to their respective privacy policies and terms.

We do not authorize service providers to use personal information provided by IDTT for purposes unrelated to the services they provide to us, except as otherwise permitted or required by law.

Legal and Safety Reasons

We may disclose information when reasonably necessary to:

Comply with applicable law, legal process, or government requests
Protect the safety of a traveler or another person
Respond to an emergency
Investigate suspected fraud or unlawful activity
Enforce our agreements or policies
Protect IDTT's legal rights

Business Transfers

If IDTT is involved in a merger, acquisition, restructuring, sale of assets, or similar business transaction, information may be transferred as part of that transaction subject to applicable law.

4. HEALTH, ACCESSIBILITY, AND OTHER SENSITIVE INFORMATION

Travelers may sometimes need to provide information concerning dietary restrictions, allergies, accessibility requirements, mobility needs, health considerations, or other sensitive matters so that IDTT and our travel partners can reasonably support their participation.

We ask travelers to provide only information relevant to their travel needs.

Where information must be shared with an on-ground partner or vendor to fulfill a travel need or address an emergency, IDTT will seek to limit disclosure to information reasonably necessary for that purpose.

5. PHOTOS, VIDEO, AND TRIP CONTENT

IDTT experiences may include photography or video.

The collection and use of a traveler's image, likeness, testimonial, or other trip content for promotional or commercial purposes may also be governed by separate consent, release, registration, or trip terms presented to the traveler.

This Privacy Policy does not replace any separate media release or consent IDTT may require.

6. COOKIES AND ANALYTICS

Our websites may use cookies and similar technologies provided through our website platforms and other service providers to:

Operate and secure our websites
Remember preferences
Understand website usage
Measure website and marketing performance
Improve our Services
Support advertising or marketing activities where applicable

Third-party services used by IDTT, including Wix, Squarespace, and other analytics or marketing technologies enabled through our websites, may use cookies or similar technologies according to their own privacy policies.

You may be able to manage cookies through website cookie controls or your browser settings. Disabling certain cookies may affect website functionality.

7. EMAIL, MARKETING, AND TRIP COMMUNICATIONS

IDTT distinguishes between marketing communications and operational trip communications.

Marketing Communications

If you subscribe to IDTT marketing communications, we may send information about upcoming trips, events, offers, partnerships, content, or other IDTT news, including through platforms such as MailerLite.

You may unsubscribe from marketing emails using the unsubscribe link included in those communications.

Trip and Transactional Communications

If you inquire about, register for, purchase, or participate in an IDTT experience, we may need to communicate with you regarding your booking or trip.

These communications may include:

Payment information and deadlines
Required traveler information
Entry or visa information
Travel preparation
Itinerary information and changes
Transportation and arrival instructions
Safety or emergency information
Forms or documentation
Important deadlines
Other information necessary to administer or deliver your trip

Opting out of marketing communications does not opt you out of necessary transactional or trip-related communications associated with a booking or active IDTT experience.

8. DATA RETENTION

We retain personal information for as long as reasonably necessary to:

Provide our Services
Administer travel experiences
Maintain appropriate business and transaction records
Fulfill contractual obligations
Resolve disputes
Meet insurance, tax, accounting, or legal requirements
Protect IDTT's legitimate business interests

Different categories of information may be retained for different periods.

When information is no longer reasonably required, we may delete, anonymize, or securely dispose of it, subject to applicable legal obligations.

9. DATA SECURITY

IDTT takes reasonable administrative, technical, and organizational measures designed to protect personal information.

We also use third-party platforms and service providers to support functions such as booking, payments, communications, website operations, document management, and data storage.

However, no method of electronic transmission or storage is completely secure. We therefore cannot guarantee absolute security.

Please do not send highly sensitive information to IDTT through unsecured email unless specifically requested and appropriate safeguards have been established.

10. INTERNATIONAL TRAVEL AND DATA TRANSFERS

IDTT operates international travel experiences and works with service providers and partners in multiple countries.

As a result, information necessary to operate your trip may be transferred to or accessed by providers in countries outside your place of residence.

Privacy and data-protection laws may differ between countries. IDTT seeks to limit international sharing to information reasonably necessary to provide our Services, operate your trip, meet legal obligations, or protect traveler safety.

11. YOUR PRIVACY CHOICES AND RIGHTS

Depending on where you live, applicable law may give you rights concerning your personal information, which may include the right to:

Request access to personal information we maintain about you
Request correction of inaccurate information
Request deletion of certain information
Request information about how your data is used or shared
Withdraw consent where processing depends on consent
Object to or restrict certain processing
Request a portable copy of certain information
Opt out of certain marketing communications

These rights are subject to applicable law and may have exceptions. For example, IDTT may need to retain information required for legal, financial, contractual, safety, or recordkeeping purposes.

To make a privacy request, contact us using the information below. We may need to verify your identity before completing the request.

12. CHILDREN'S PRIVACY

IDTT does not accept travelers under 13 years of age on its Experiences and does not knowingly collect personal information from children under 13 through our general websites or travel registration process.

Travelers between the ages of 13 and 17 may participate in an IDTT Experience only in accordance with IDTT's Terms & Conditions and applicable parent or legal guardian requirements.

Where personal information concerning a minor traveler is required, IDTT will collect and use that information as reasonably necessary to administer the Experience, support the traveler's participation and safety, and comply with applicable travel or legal requirements.

13. THIRD-PARTY WEBSITES AND SERVICES

Our websites, communications, and travel portals may contain links to websites or services operated by third parties.

IDTT does not control the privacy or security practices of those third parties. We encourage you to review their privacy policies before providing personal information.

14. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy as our Services, technology, business practices, or legal requirements change.

When we make changes, we will update the “Last Updated” date at the top of this page. Material changes may also be communicated through additional notice where appropriate or required by law.

We encourage you to review this Privacy Policy periodically.

15. CONTACT US

Questions about this Privacy Policy, IDTT's privacy practices, or requests concerning your personal information may be directed to:

Immersion Excursion LLC
d/b/a It’s Deeper Than Travel
Email: hello@itsdeeperthantravel.com
Website: www.itsdeeperthantravel.com